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+-- Forum: Twitter forums (/forum-1.html)
+--- Forum: Twitter privacy (/forum-23.html)
+--- Thread: please my account has been hacked and used to a scam mail to all my contact to send a message for them to send? (/thread-101523.html)
please my account has been hacked and used to a scam mail to all my contact to send a message for them to send? - Gbenga - 02-20-2014 03:44 AM
and since its a church mail the people believed, cos its the pastor that he lied about wanting to use the money. please help do something.
- A Wright - 02-20-2014 03:45 AM
Well first off you need to change your password to keep it from happening again. Choose something no one could ever guess and then add a four digit number onto the end. I would then send out an email to all those contacts explaining what happened and to delete the previous email.
- Kittysue - 02-20-2014 03:52 AM
Change your password ASAP
Fill out a Mail Restore form ASAP http://help.yahoo.com/l/us/yahoo/mail/classic/mail_restore.html you only have 48 hours to restore lost mail if any mail is gone
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contacts/restore/ab_restore.html
Also do all of the following to protect your privacy and identity
- Go to Options > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to the hacker’s address
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, etc -- to inform them that your account was hacked.
- if you used your same username and password for ANY other site, you need to immediately change the passwords on ALL of those accounts. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, et) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.ftc.gov/bcp/edu/microsites/idtheft/consumers/compromised.html
You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam