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Yahoo has deleted all my recent emails? - Outlier - 02-20-2014 08:28 AM

Over the last few days when I log into my Yahoo! Mail (from anywhere - My Yahoo!, phone, iPad etc...) I see a handful of my most recent emails (approximately four) followed by emails from December 1st (six weeks ago!). All intermediary emails received over the last six weeks are not showing up. Even emails received earlier today (previous to the most recent four) are not showing up (have for all intensive purposes been deleted).

This is a pretty catestrophic failure and there's no good explanation for it. Is it happening to others? How can I get Yahoo! to fix this? Clearly they maike it impossible to actuall file a bug with tech support, so is there some other way to make them aware?

I can post screenshots if it's useful, but I think the above explans it pretty clearly. I best keep checking my Mail every new minutes as if I don't I'll never get to view some of the emails I'm being sent. What an Epic fail... Thanks Yahoo!.

If evere there's been a wake-up call to switch to a proper email service this is it!

Any help appreciated.
John.


- Arthur Dent - 02-20-2014 08:32 AM

Here's how to contact Yahoo Customer Care.

Contacting Yahoo! Customer Care Support - http://help.yahoo.com/kb/index?page=content&id=SLN5856&actp=search&viewlocale=en_US&searchid=1377288584616&locale=en_US&y=PROD_MAIL_ML

Yahoo doesn't monitor this forum. If you want Yahoo to see your comment you should post it on the Yahoo Customer Feedback forum - https://yahoo.uservoice.com/forums/210695

Yahoo can also be contacted via Twitter or Facebook.
Twitter - https://twitter.com/YahooCare
Facebook - https://www.facebook.com/YahooCustomerCare

Could your account have been hacked and your email deleted. Here's how to check.

How to tell if your account was hacked - http://help.yahoo.com/kb/index?page=content&y=PROD&locale=en_US&id=SLN2090&impressions=true

Could your mail have been moved to another folder?

Messages are missing from the Inbox or another folder - http://help.yahoo.com/kb/index?page=content&id=SLN4538&actp=search&viewlocale=en_US&searchid=1371876458735&locale=en_US&y=PROD_ACCT

Could an account setting have been changed to cause this?

Emails are being deleted by a POP mail client - http://help.yahoo.com/kb/index?y=PROD&page=content&id=SLN8128&actp=search&viewlocale=en_US&searchid=1389658617833&locale=en_US&y=

If your email messages are being deleted after you see them on your mobile devices you may have a setting selected to delete the emails from Yahoo once you read them on the mobile device.

Set up Yahoo Mail on a mobile device with POP or IMAP - http://help.yahoo.com/kb/index?y=PROD&page=content&id=SLN3697&actp=search&viewlocale=en_US&searchid=1389658687892&locale=en_US&y=

IMAP server settings - http://help.yahoo.com/kb/index?y=PROD&page=content&id=SLN4075&actp=search&viewlocale=en_US&searchid=1389658687892&locale=en_US&y=