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+--- Thread: 2 years of not login to my account resulted into losing all my inbox mail, Help please? (/thread-105379.html)
2 years of not login to my account resulted into losing all my inbox mail, Help please? - alaa alden - 02-26-2014 03:38 AM
hello, i have not login to my yahoo account for two years and when i did login today, i found that my inbox is empty and all my e-mails are simply gone, only two welcoming emails from Yahoo.. What can i do to have the e-mails back it's really important to me.
- Trooper63 - 02-26-2014 03:39 AM
Sorry, but they are gone and non retrievable ....see below for the explanation
This link gives a good description....this is my first choice...Below the link is my second choice.
http://help.yahoo.com/kb/index?page=content&id=SLN2624&actp=search&viewlocale=en_US&searchid=1368980157758&locale=en_US&y=PROD_MAIL_ML
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If you can remember the ID and Password you can try to log in and Yahoo will give you steps to
reactivate the account and if the password does not work and you can remember your ID ...Click
on I CAN'T ACCESS MY ACCOUNT after entering your ID...it is located on your sign in screen.
One of your options is " I have a problem with my password". Place a dot in the circle to the left
of it .. click on NEXT and follow the prompts...
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If the above is not successful....
Once a yahoo account is deleted or you are unable to access it because you have not accessed for
a long time you will have 90 days to reactivate it. All your present information in the deleted
account will be held IN that account for that 90 days. you will have to contact Yahoo as described below to
activate it.
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In addition to being able to contact a yahoo rep in the links below
you will be able to solve MANY of your problems on this site. .
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/forms_index.html
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This link provides a phone number/email/ help center options
http://io.help.yahoo.com/contact/index?y…
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You can now contact Customer Care on Twitter
Once you start and tweet your questions you can access them
and see if they have been answered by clicking on "ME" when
you are on the site.
https://twitter.com/YahooCare
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And you can contact them on Facebook.
https://www.facebook.com/YahooCustomerCare
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This site was on a Yahoo site....it may help
http://www.helpowl.com/q/Yahoo/Technical-Support/reach-alive-person-disconnected-8-times-help/484709
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Customer care for UK & Ireland..
http://help.yahoo.com/l/uk/yahoo/mail/or...
Yahoo customer service telephone no 0870-352-2000
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Normally, once the 90 days has elapsed, your account information will be deleted and non retrievable. If it
is close to the 90 days you might still give it a try.
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Note: If you leave your account dormant for 12 months..Yahoo will delete it for you.... http://help.yahoo.com/kb/index?page=content&id=SLN3057&actp=search&viewlocale=en_US&searchid=1348407791449&locale=en_US&y=PROD_MAIL_ML
After that time you might be able to use the same ID if it has not been taken by someone else.
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Before yahoo deletes it they will normally contact you first.
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_ACCT&page=content&id=SLN15175
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In addition, if you deleted it yourself, the time limit as to when you can use it again varies...
http://help.yahoo.com/kb/index?page=content&id=SLN3060&actp=search&viewlocale=en_US&searchid=1365427474871&locale=en_US&y=PROD_MAIL_ML