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+--- Forum: Twitter General help (/forum-6.html)
+--- Thread: how can I email customer care?? (/thread-109481.html)
how can I email customer care?? - Beverly - 03-12-2014 05:15 PM
- Trooper63 - 03-12-2014 05:20 PM
This link provides a phone number/email/ help center options.
Also, once the link is displayed you have the option of contacting
them on Twitter and Facebook (links on the right side)Many issues
are covered on these sites and Yahoo provides updates on the status.
http://help.yahoo.com/kb/index?y=PROD&page=content&id=SLN5856&actp=search&viewlocale=en_US&searchid=1389794911745&locale=en_US&y=http://
NOTE: The phone number is for very BASIC questions such as
password recovery, clearing your cache,etc. Other issues may have
to be handled thru this link.Once your are in click on "Contact Us for Product Issues "
...then MAIL....follow the prompts. .. http://help.yahoo.com/kb/index?page=home&locale=en_US
- Taj - 03-12-2014 05:31 PM
I just discovered that Yahoo Mail “New Format†has invisible buttons down at the bottom of mail to the right of the colored Send button for file attachments and font, style etc. You have to kind of “Hover†over the area, and when the word for “Attach Fileâ€, “Bold†etc. magically appears It/they are active. There is even an Emoticons area, and Spell Check. Why would yahoo have made the buttons invisible? Why would they not tell folk where these are and how these work? I know they don't let folk get to Tech Support and “Help†anymore... you have to have “points†or something... but maybe some moderators' level folk could let Yahoo know about the “INVISIBLE†buttons absurdity, especially as they have busily been making changes with no notice or directions as to how things work... I hope folk can use this information... and if you are “in power†let yahoo know and maybe they can change things... I have noticed in the groups some have managed to change the generic group photo, the one yahoo “chose†for the group, to a photo from the group itself... Again, hope this info helps and if this works for you spread the word. TJ