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+--- Thread: samsung galaxy. internet/market won't work? (/thread-109934.html)
samsung galaxy. internet/market won't work? - Courtney - 03-14-2014 08:02 AM
I have a samsung galaxy and the internet won't work. Not wifi or my data. When i try looking something up a thing pops up saying no network connection and then it says cannot connect to internet please check your connection settings and try again. When i try to go to my market it just says authentication required please log into your google account. I have no idea how to do that because when i bought the phone the guy selling it did it for me.. so basically right now i'm paying for data and not getting any not to mention no wifi either and im supposed to be getting free networking but facebook doesn't work either.. Any ideas? i just want to try to figure it out before i bring it in to get someone to look at it. Thanks!
- Andi - 03-14-2014 08:14 AM
I would check the 'settings' to see if Data has been disabled.
A new phone often has this done in case the new user does not yet have a data plan.. and would then get high (unexpected) charges from a smart phone.
and yes, for android phones,
you need a google account (just make one on line) to link all your other settings to,
So use your normal PC browser to make a gmail account.
Then use that ID/password to open the google/android market option.
So you can either set a new one up (reset the phone settings in settings menu if needed), or get the guy in the shop to give you the details of the account he used - he really should not have used an account without giving you the details. That said, if it is asking for an account - does sound like it has none set anyway.