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+--- Thread: Why can't I attach files, pictures, documents to my emails? (/thread-120638.html)
Why can't I attach files, pictures, documents to my emails? - PATCH - 03-24-2014 04:43 PM
I am operating on Windows 8 and haven't had problems until recently with trying to attach any pictures, documents, etc. to my emails. When I click on the 'file' that I want to attach, it appears to be trying to download, but the timer icon just keeps spinning and nothing happens. I have waited for a long period of time for the attachment to download, but it doesn't.
This is also a problem on my Facebook account. I can't download anything there either. Again... it appears to be trying to download, but nothing happens.
please help....
- xander - 03-24-2014 04:52 PM
Hi Patch,
That sounds like a possible web browser issue since it's affecting multiple websites. Most web browser issues can be resolved using the troubleshooting steps in this help article:
"Fix browser and feature problems on Yahoo"
http://help.yahoo.com/kb/index?page=content&id=SLN2891&locale=en_US&y=PROD_ACCT
You may also consider switching to a different free Web browser that may provide a better Internet experience for you:
"Web browsers supported by Yahoo"
http://help.yahoo.com/kb/index?page=content&id=SLN4556&locale=en_US&y=PROD_ACCT
Hope that helps!