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+--- Thread: Inbox unstable after restore service. How do I reach Customer Service? (/thread-125453.html)
Inbox unstable after restore service. How do I reach Customer Service? - Meggy - 04-07-2014 04:09 AM
I think I deleted mails accidentally via tablet. There were 1 or 2 important ones so I asked Yahoo for a restore from a couple of hours. The 'lost' emails returned on 16/12/2013 but the Inbox list literally kept disappearing and then reappearing. If I click on anything the refresh returns on 'there are no emails in your Inbox folder' but if I refresh they all come back for half a second and then disappear again. There is no time to move anything to another folder. I have tried to find a link to Customer Service but everything seems to go to FAQs or Community. I need someone to check the restore job and my Inbox status. It's not the content it's the stability. Help!
- Trooper63 - 04-07-2014 04:24 AM
For some problems only Yahoo can resolve them....this seems to be one of them.
This first link is for when your emails go straight to your TRASH folder
http://help.yahoo.com/kb/index?page=content&id=SLN6265&actp=search&viewlocale=en_US&searchid=1359723802649&locale=en_US&y=PROD_MAIL_ML.
If you are in the Newest format you will have click on SETTINGS instead of Mail Options referred to in the above link
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For other problems
In addition to being able to contact a yahoo rep in the links below
you will be able to solve MANY of your problems on this site. .
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/forms_index.html
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This link provides a phone number/email/ help center options
http://io.help.yahoo.com/contact/index?y…
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You can now contact Customer Care on Twitter
Once you start and tweet your questions you can access them
and see if they have been answered by clicking on "ME" when
you are on the site.
https://twitter.com/YahooCare
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And you can contact them on Facebook.
https://www.facebook.com/YahooCustomerCare
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This site was on a Yahoo site....it may help
http://www.helpowl.com/q/Yahoo/Technical-Support/reach-alive-person-disconnected-8-times-help/484709
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Customer care for UK & Ireland..
http://help.yahoo.com/l/uk/yahoo/mail/or...
Yahoo customer service telephone no 0870-352-2000
- Sharon - 04-07-2014 04:26 AM
Try switching to Basic Mail. It is less loading intensive than full featured mail. Maybe that will fix the problem.