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I paid for an item on eBay, but it turns out it was the wrong one? - Printable Version

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I paid for an item on eBay, but it turns out it was the wrong one? - Vivian - 04-08-2014 06:18 PM

I bought and paid for an item on eBay, but turns out it was the wrong one. I have contacted the seller and they opened a cancel transaction case. However, eBay tells me I should only accept the request if I have already gotten a refund (which I have not). Will I get my refund if I cancel the transaction or should I ask the seller to refund before the transaction is cancelled?

Thanks!
Also, if I do not get a refund in 5 days, should I decline the cancellation of the case?
(That is when the case will automatically be cancelled)


- Charlie Tuna - 04-08-2014 06:23 PM

Wait for the refund first. I'm assuming you paid with Paypal, so do not cancel until you see a Paypal credit.