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EBay seller question? - cyko - 04-08-2014 06:45 PM
A buyer recently won a car battery I was selling. But I do not want to sell the item. The buyer has paid for the item but I have not sent the item yet. I offered a refund to the buyer but he refuses the refund. What happens now?
- Francis - 04-08-2014 06:50 PM
ask your lawyer
- Slick - 04-08-2014 06:52 PM
Wtf? You can't ship a car battery, if the acid leaked it would be dangerous. Or hydrogen gas can cause an explosion. Tell the buyer you are unable to ship it.
- Pauline - 04-08-2014 06:58 PM
You send a refund anyway, explaining that you are unable to ship it.
- loudhorse203 - 04-08-2014 07:02 PM
why are you trying to sell items you dont want to part with? Do you think ebay is some kind of game?
If you dont send it you will be sited for a nondelivery seller, get 3 of those and ebay will suspend your account for good and every time they see you made a new account.
DO US ALL A FAVOR AND STOP SELLING THINGS ON EBAY YOU DONT WANT TO SEND OUT IT ISNT FAIR TO THE CUSTOMER OR YOU BECAUSE IF YOU WILL GO LOOK UNDER YOUR MY EBAY PAGE UNDER THE WORD ACCOUNT, YOU WILL SEE THAT YOU NOW OWE EBAY SOME MONEY FOR MAKING THAT SALE, IF YOU DONT SEND IT OUT TO THE CUSTOMER, YOU STILL OWE EBAY THE MONEY.
However there are options within the pages of the auction you will need to find to cancel the transaction to get your ebay fees back but that will only work if the buyer agrees to it when the request is sent.
- Beer Talk - 04-08-2014 07:09 PM
Tell him the item is faulty and you can not supply so the best you can offer is a refund. He can't actually force you to supply