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+--- Thread: Does Amazon have a support number? (/thread-130844.html)
Does Amazon have a support number? - Jay - 04-08-2014 07:10 PM
So I'm trying to use an amazon gift card that I got. I entered in the code and now my account has $25 on it, great. But whenever I try to checkout under the 'select a payment method' page it won't let me hit continue saying I have to enter my payment information in order to continue. I tried re-entering the gift card code on this page under 'gift cards and promotional codes but it just reads it as invalid. I do not have a credit card imbedded on here. Is that it? But why would I need a credit card if I'm not using it?
Anyway, if you don't know do you know if Amazon has a support number I can call to help me with this?
- Carrie S - 04-08-2014 07:20 PM
This is from 2011. Try this first
http://www.amazon.com/gp/help/customer/forums/ref=help_forum_jump?ie=UTF8&cdForum=Fx2NFGOONPZEXIP&cdPage=1&cdThread=TxADNLTVTT2L60
And if that doesn't help go here. Im not sure if you are in the US or not so I didnt link that phone number but this page should help either way.
https://www.amazon.com/gp/help/contact-us/general-questions.html?ie=UTF8&skip=true
They are really good with their services!