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+--- Thread: How do I reboot my dell inspiron 15 to factory settings? (/thread-132819.html)
How do I reboot my dell inspiron 15 to factory settings? - gwen - 04-08-2014 07:47 PM
- Art Bacon - 04-08-2014 07:51 PM
All Dell systems come with a program that resets your computer to the same way it left the factory. See http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=125843_ES
- Dell Inc. - 04-08-2014 07:58 PM
Hi Gwen,
I am Kaveri from the Dell Social Media Outreach team.
You can do PC restore to bring the system back to factory settings. Please find the steps below to do PC restore.
As soon as you turn on the system tap F8 key 7-8 times to get the recovery option.
Step 1 : After getting to system recovery options click on 6th (last) option - 'dell data safe and emergency back-up' and wait for few seconds for next screen.
Step 2 : On next screen, click on 2nd option – ‘select other system and more options’.
Step 3 : On next screen, click on 2nd option – ‘restore my computer’.
Step 4 : On next screen highlight the option ‘factory image’ and then click on ‘next’.
Step 5 : On next screen click on 2nd option – ‘restore without preserving new and used files’.
Step 6 : Click on – ‘YES’
Note# "Please back up data to avoid data loss while the computer is restored back to Factory settings".
In case of any further assistance Please feel free to contact me directly by sending a reply to this blog.
We would recommend you do not post your private information on a public forum.
Thanks & Regards
KaveriD
#iworkfordell
(You can now follow us on you tube for online video support http://dell.to/18Sb4lF)