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+--- Forum: Facebook ads (/forum-19.html)
+--- Thread: Advertising on Facebook? (/thread-136704.html)
Advertising on Facebook? - John L - 04-08-2014 09:07 PM
I Recently agreed to a company that offered to advertise my Business on facebook margins, these people were not Facebook themselves but stated they would still place an advert which would be seen by 32000+ plus people in my Local postcode area, It cost me £60 for a 2 week trial. I took it only in the Knowledge that it was a one off payment.
Sadly these Scheming toerags have taken a further £150 out of my Card account and now say that they will do this until I cancel my agreed contract. Thats utter rubbish as there never was an "Agreed" perpetual contract..
To add insult to Injury, over the Two week trial period and the subsequent 4 weeks of the alleged contract neither me nor anybody I know that are facebook users has ever seen the advert (which is supposed to get advertising space in the margins of face book)
I now live in fear that the vermin can take money at their leisure from my debit card account, I have notified my debit card company about the sharp practice that this lot use.
Sadly they cannot do much at present or until I Cancel the agreement (the agreement I never actually had or requested). At the Moment im £210 down with nothing to show for it and more than likely another £150 will be taken off again this month.
Does anyone know how I can fight for a refund of this money or how i can best deter the good people of the UK from being ripped off by such Rogues in the future.
I shant name the company in question in case its Libelous but they are allegedly heavily involved with this type of advertising on social networking sites such as facebook.
Facebook were not interested and didnt want to help either, they just said take it up with the independant advertisers..a real shame that because lowlifes like these independants give facebook a lot of bad press..
Any Advice welcome..
- entertainment fan - 04-08-2014 09:12 PM
Contact the Office of Fair Trading for a start.
In some newspapers, I've seen columns written by people who can help with consumer rights. In the Sunday Post, there's Raw Deal and in the Daily Express, there's Crusader.
- Row B - 04-08-2014 09:12 PM
As the person before me mentioned contact the office of fair trading. And then cancel the direct debit and instruct the bank not to let them take money out of your account. If the bank refuse which they shouldn't as they can't but if they do then close you account.
- Zarg222 - 04-08-2014 09:14 PM
you obviously didn't read the fine print
close down your credit card ask ask them to issue you another, then they won;t be able to charge that card anymore
- genietoast - 04-08-2014 09:20 PM
You don't need to hire to people to advertise on Facebook for you. You can always do that yourself. It's not difficult at all. Facebook has pretty good instructions on how to do it.
- Jeremy - 04-08-2014 09:24 PM
It is very easy to advertise yourself on facebook. The main reason most people outsource advertising is to help build a product brand.
If you take the time to figure out a complete marketing plan and have a good product to sell you could make back all the money you lost.
The link i sourced answers a lot of the questions you may have without having to purchase the product.
I am not surprised that facebook doesn't care, after all they did not offer the service... Live and learn.