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+--- Thread: Stubhub tickets confirmation email? (/thread-142468.html)
Stubhub tickets confirmation email? - Jhonny - 04-24-2014 01:07 AM
I bought some tickets on stubhub for my wife and the tickets the tickets have one name and the confirmation email has mine. Is she gonna have problems at the door?
- Brian - 04-24-2014 01:20 AM
Take your marriage certificate if your worried ( that is if you and your wife were going together), however does the ticket say NOT TRANSFERRABLE?
If so logic should prevail that no-one would buy 2 tickets for the same event at the same time for them self, unless of course they were of a very large stature and needed 2 seats!
peace
- Stubhub Ecc - 04-24-2014 01:24 AM
Hi jhonny,
StubHub is a marketplace similar to eBay, so the tickets on our site are owned and sold by other fans. Therefore, it's completely normal for the original buyer's name to be printed on the actual tickets you've received. Your StubHub confirmation email is coming directly from us and is based on your personal StubHub account, so the email should have the name of the StubHub account holder who purchased the tickets.
We hope this helps ease your concerns! For your convenience, please check out the link for additional information on how StubHub works. Thank you for choosing StubHub, and have a great weekend!
Sincerely,
Social Media Action and Response Team//StubHub
http://www.StubHub.com
Twitter- @TeamStubHub