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Why is my internet so slow all of a sudden? - Printable Version

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Why is my internet so slow all of a sudden? - Experthair764 - 04-27-2014 10:32 PM

Here is what I have tried:

1. Restarting my computer (Several Times)

2. Removing all of my browser plugins (I'm using google chrome)

3. Scanning for a virus (Found one and removed it but that didn't work)

All other devices in my house are running just fine but my internet is so slow that I can't even stream a simple video. Here are my results from a Speed Test I ran: http://www.speedtest.net/result/3364474036.png


- LM - 04-27-2014 10:38 PM

You may need to update your browser. Look online to see if there is an updated version.

Also, you may want to call your Internet Service Provider.


- Linds - 04-27-2014 10:40 PM

Download malwarebytes, you may have spyware and that is something that virus protection programs will not always find.


- Max - 04-27-2014 10:49 PM

Depends on if you're WiFi or Ethernet. Your download is surprisingly low for such a high upload speed. Call your service provider and request a technical support agent. Ultimately, if you're on WiFi check how many devices are connected to your WiFi. Each individual device uses a percentage of your download speed. If you're Ethernet, try a different cable.