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+--- Forum: General Internet related Qustions (/forum-32.html)
+--- Thread: My internet keeps disconnecting? (/thread-143841.html)
My internet keeps disconnecting? - FearlessArtist580 - 04-27-2014 10:43 PM
My internet disconnects for a few seconds randomly. It is completely random and the it starts working again in maybe 4-5 seconds. It happens on both my pc connected via an Ethernet and my laptop which is connected through WiFi at the same time. It started after the router was reset to default. This is really annoying when i am gaming. please help
- Taha ahmed - 04-27-2014 10:50 PM
i think u should contact to your isp ....
because this problem is not form your side so contact your isp ....
- asd - 04-27-2014 10:52 PM
Maybe its because of a virus? In my opinion, you must Install this and scan you PC once
http://www.avast.com/en-in/download-thank-you.php?product=FA-TAG&locale=en-in&tag=dGE6zcUx
(Avast Antivirus Official-Direct-Download Link)
REMEMBER: keep using it otherwise Viruses will again encounter this Problem
- hbk - 04-27-2014 11:00 PM
>to isolate if issue is with isp or router, bypass the router and connect pc to modem and check the stability
>if issue persists then contact isp, if not connect back the router to desktop
>open the router interface and check for firmware upgrade
>upgrade it, if there is one and then check for intermittent connection in wired and wireless
>then once again u can reset router and is called power on off reset
1. U need to reset with a pin/paperclip and then remove the power from router while holding reset
2. again plug the power back, still hold the reset
>Repeat two steps for abt a minute and then wait for LEDs to be green
>reconfigure the router, even the issue persists then router is faulty
>call the tech support and tell him, router is faulty and tell them that i've done all possible steps to fix
P.S Power On Off reset works and fixed most of intermittent issues. I've given the same solution to most of customers and it worked