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+--- Forum: General Internet related Qustions (/forum-32.html)
+--- Thread: I have a new account and my profile page is completely blank.? (/thread-144912.html)
I have a new account and my profile page is completely blank.? - mammothbasket617 - 04-28-2014 12:28 AM
I just created a new yahoo account because I lost my old one when I canceled an sbcglobal email account. When I go to accounts settings, the page is completely blank. I clear my IE temp files and cookies and shut down IE and the computer with no affect. Also, I can't brose or search Groups, although other tabs to seem to work.
- Noah - 04-28-2014 12:34 AM
I'm sorry to hear that you're experiencing trouble viewing certain Yahoo web pages. This may be happening because of a feature of Internet Explorer called "Compatibility Mode". To learn how to turn this off, please read "Internet Explorer Compatibility Mode", available at:
http://help.yahoo.com/kb/index?page=content&id=SLN5506&locale=en_US&y=PROD_MAIL_ML
You may also consider switching to a different free Web browser that may provide a better Internet experience for you. I suggest Google Chrome or Mozilla Firefox; you can find them at the links below.
Download Chrome:
http://www.google.com/chrome
Download Firefox:
http://www.mozilla.org/en-US/firefox/new/
If you continue to experience any issues, I also recommend trying the following basic browser troubleshooting procedures:
Basic Browser Troubleshooting
http://help.yahoo.com/kb/index?page=content&id=SLN3223&locale=en_US&y=PROD_MAIL_ML