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Free up space on my iPhone? - Incubus151 - 04-28-2014 11:00 AM

I have an iPhone 5s and for some reason I have very little storage. It is a 16 gig and I have only about 120 pictures and no music yet there is only like 700 MB of free space. The phone also doesn't have a ton of apps, just the normal apps everyone has, FB, Twitter, Weather, Angry Birds, etc. I dont know what the deal is, any help would be great.


- annonymous - 04-28-2014 11:02 AM

Same problem here look up unknown data


- Kakha - 04-28-2014 11:11 AM

i had the same problem.

just back up (in iCloud or in pc or mac) and than restore it.


- Fatefinger - 04-28-2014 11:20 AM

Sounds like a software corruption. I suspect if you connect it to itunes it will be filled with 'other' data. If that is the case the phone has to be restored as new using itunes. Be sure to save your photos to a computer before running a restore because it will delete them and they will not be recoverable otherwise. Icloud does not back up photos and erasing in the settings of the phone will not work.

Do not restore from a backup because it will bring the corruption back.


- Mike - 04-28-2014 11:26 AM

** Keep in mind that with the iPhone 5S each photo size is larger than with the previous phones so that will take up more space as it is. But here's some tricks to free up space on your phone.
1. Go to Settings > Safari > Clear History & Clear Cookies & Data. This takes up a surprising amount of space if it isn't cleared on occasion.
2. Go to Settings > General > Usage > Here, you'll see a list of apps that are using your space sorted from the app taking the most space down to the app taking up the least space. Right from here you can remove apps that are killing your storage.

I would recommend backing up photos and videos to your computer regularly than deleting them from your phone. Plus you can limit music to what you actually listen to regularly. What I did was upgrade to a 32 GB phone and I stream music now rather than store my whole iTunes library in my phone so I can take plenty of pictures without worrying about storage.