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Ebay Trouble? Help? - grapefruit - 05-04-2014 05:57 AM
I put up an item for auction on Ebay. A person outbid and won the auction. I didn't receive payment or an email for over 24 hours asking for free shipping. I told him "no" and didn't hear anything for another 24 hours. Then I get an email saying he can't pay for the item for another week or so. I emailed back saying I wanted to cancel the transaction as politely as I could and went through the steps to cancel. He denied to cancel and basically hijacked the sale until he gets paid. I tried to email him asking to cancel the sale and he got snippy. I don't know what to do. I emailed him and told him not to bother paying, he can't have the item and if he does pay I'll just send the money back. Again, he stated that I have wait until he gets payed and that my inconveniences basically don't matter. Now he's threatening to report me.
What can be done?
Do I really have to wait for him to pay me whenever he feels like it?
I don't want to sell the item anymore and told him that I wanted to keep it and he said it was his and I have to ship it when the money gets to me.
HELP!
- J - 05-04-2014 06:13 AM
dealt with a person like that and did the totally wrong thing.
contact ebay immediately, send them copies of all communications.
if you have to call them- their CS phone number is the same as Paypal-- had someone @ supposedly Paypal answer the phone once and stated "ebay customer service" before they realized what they said
- Jim S - 05-04-2014 06:19 AM
Do this: http://pages.ebay.com/help/sell/unpaid-items.html
- flower - 05-04-2014 06:27 AM
You open a case for Unpaid Item against the buyer. There is nothing to report you for. Remember anything you say in a MyEbay message is recorded with Ebay. It is best not to deal directly with a buyer. No you dont have to wait more than 4 days to get paid.