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The buttons on my Yahoo email account dom't work? - Printable Version

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The buttons on my Yahoo email account dom't work? - 029 - 05-09-2014 05:01 PM

The buttons on my email Yahoo account don't work or bring up an unworkable screen when I click them: reply, compose, delete icon ...


- Darcy Fitz - 05-09-2014 05:02 PM

It sounds like you are having this problem because of a feature of Internet Explorer called "Compatibility Mode", Kay. To learn how to turn this off, please read "Internet Explorer Compatibility Mode", available at:

http://help.yahoo.com/kb/index?page=content&id=SLN5506&locale=en_US&y=PROD_MAIL_ML

You may also consider switching to a different free Web browser that may provide a better Internet experience for you. I suggest Google Chrome or Mozilla Firefox; you can find them at the links below.

Download Chrome:
http://www.google.com/chrome

Download Firefox:
http://www.mozilla.org/en-US/firefox/new/

If you're already using one of these other Web browsers, or turning off Compatibility Mode doesn't work for you, I recommend reading the following Yahoo! Mail Help article "Basic Browser Troubleshooting" for the best help resolving this problem. You can find the link to it below.

http://help.yahoo.com/kb/index?page=content&id=SLN3223&locale=en_US&y=PROD_MAIL_ML

I hope this has helped you, Kay!