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+--- Forum: General Internet related Qustions (/forum-32.html)
+--- Thread: When I click on my notepad icon it displays a blank page, no notes. Where did they go and how can I get them b? (/thread-155841.html)
When I click on my notepad icon it displays a blank page, no notes. Where did they go and how can I get them b? - 136 - 05-13-2014 12:55 PM
Just happened with the new update.
- noa - 05-13-2014 01:03 PM
Hi Sara,
I'm sorry to hear that you're unable to see your notes when you access Yahoo Notepad. I believe that this is happening due to an issue with your web browser as I checked your account and was able to see your notes without error.
Please try the following browser troubleshooting procedures first to see if that helps resolve the issue:
Basic Browser Troubleshooting
http://help.yahoo.com/kb/index?page=content&id=SLN3223&locale=en_US&y=PROD_MAIL_ML
This may also be happening if you're using an older version of Internet Explorer or compatibility mode within IE. To learn how to turn this mode off, please read "Internet Explorer Compatibility Mode", available at:
http://help.yahoo.com/kb/index?page=content&id=SLN5506&locale=en_US&y=PROD_MAIL_ML
You may also consider switching to a different free Web browser that may provide a better Internet experience for you. I suggest Google Chrome or Mozilla Firefox; you can find them at the links below.
Download Chrome:
http://www.google.com/chrome
Download Firefox:
http://www.mozilla.org/en-US/firefox/new/
I hope this helps resolve this issue for you. Please keep us updated if you continue to have any trouble accessing Yahoo Notepad.