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Virus on a computer? How? - ▐▀▀▼▀▀▌ ►Levi◄ ▐▄▄▲▄▄▌ - 10-01-2012 04:38 AM

It was night time and my dad let me use his laptop to watch my shows in my bedroom, temporarily because he sleeps in the room I use my computer. This was 3 months ago (during the summer) so I had originally planned to pull an all-nighter.

I only went on the following sites:
http://yahoo.com/ (automatic homepage)
https://twitter.com/
http://chobots.net/forum/
http://www.facebook.com/
and http://www.hulu.com/ (to watch my shows)

^I've been on all of these sites, hundreds of times, and never received a virus. I've also made it clear to my dad (and I'm pretty sure he checked the internet history). But the next day when my dad used it, he told me he couldn't access the internet. Today, the guy at Office Depot told him he gotten a virus. My dad then started assuming if I did something or downloaded anything because he couldn't determine what kind of virus was we got.

I tried looking at the internet on there a few minutes ago, and when I clicked, the Internet Explorer icon, it should just show a loading window saying "(Not Responding)." My dad thinks the internet has been blocked.

If it helps, the laptop he's using is a Windows and the internet is Internet Explorer. We had a Norton Firewall. I also did not download anything nor visit any site other than what's listed above in the 3 hours I used the computer.


- Amado - 10-01-2012 04:46 AM

try to restore your laptop before you got the virus or something and install Malwarebytes to scan your computer for infections, hackers, etc. and then install Norton Recovery point to check for errors


- Casca Longinus - 10-01-2012 04:46 AM

Are you in the U.S.?


- Computer Guy - 10-01-2012 04:46 AM

You can do nothing wrong and still get infected with a virus.

Just because a so called expert says you have a virus does not mean you do. Trust me on this. As a manger of a very popular Computer Repair chain and a previous owner of a computer repair company I can tell you that many so called experts are not. If they could not tell you exaclty what you where infected with I would not trust the tech.

Not being able to access the internet can come from dozens of different issues. I would recommend first that you re-set your web browser as most likely you are being blocked by a proxy setting. Also turn off the Norton firewall to ensure that is not blocking you.

Download malwarebytes and run a quick virus scan to see if you do have a virus.


- Linds - 10-01-2012 04:46 AM

DO NOT RESTORE TO A PREVIOUS DATE. This will not remove the infection. It will plant it on a restore point making it hard to remove. I suggest downloading this spyware removal program. It's free I use it all the time.

http://www.malwarebytes.org/


The only site you listed that has a chance of being the one that caused the infection is the forum, sometimes ads from forum site can leak in infection. If you need any more help, please let me know. I'll help you out and I'm free, unlike Office Depot and Best Buy Geek Squads. I help my brother and sisters all the time.


- Jake - 10-01-2012 04:46 AM

People can plant viruses in all sorts of places, it might have only been in that spot for 30 seconds and you were unlucky enough to get it at that time.
DO NOT DO A SYSTEM RESTORE!!!
Try this out
http://buildthemachines.com/?p=102
if you do that you should have cleaned all your viruses