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Internet connection problems? - kate - 05-23-2014 05:41 PM

I get on my laptop and sometimes when I get on, my internet connection bar will have an error sign over it. After it does that I know I'm gonna be sitting here for a while without being able to get on and do anything. What I dont get is most of the time, everyone else whos on a computer (We're all connected to the same connection and there's 5 other computers in the house, not including my laptop so 6 in total) doesnt have a problem with the internet connection. It seems to be only me. I've tried disconnecting and re-connecting, restarting my computer, refreshing the connection. When we try restarting the router all of the lights go red and then no one can get connected to it and we all end up waiting for a long time for it to start working again. Basically, we have tried everything we can think of. Sometimes, it wont only be me that has a problem and cant connect and then we're all sitting here waiting. It does this kinda often and I'm getting reallllyyy tired of it. How we can get it to stop doing this? Thanks.


- Ken - 05-23-2014 05:57 PM

"It seems to be only me"
If others are having no problem then it seems that the router is OK

Try the following: ( you don't say which Operating System you are using )

Vista / Win 7
Start > type in ....cmd ....right click on cmd.exe that appears top left of screen
Then click on "Run as Administrator"

Win 8
Open a Search Box - type in ....command prompt > right click on the box that appears below then ..
click on "Run as Administrator"

All Systems ...
At the prompt type ....
ipconfig /release ...ENTER .....[ there is a space after ipconfig ]
Then type ...
ipconfig /release

Then type ...
ipconfig /flushdns

Try the connection again - if there is still a problem .....
go back to the command prompt ( run as administrator )
Type in ....... netsh winsock reset ...ENTER

Try the connection again ....

If still a problem ...

Command prompt again ...
netsh int ip reset reset.log .....ENTER

There are numerous things than can cause this.
If the above doesn't fix it take a look here:
http://www.freepchelp.co.uk/threads/15748-Solved-Cannot-connect-to-internet-through-new-wireless-router?highlight=internet+connection#.Uxrb1iB2tx0

If that doesn't help register with the site and ask there.
We can only post once here which is a bit frustrating.