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+--- Thread: "Request timed out" on trace route? (/thread-162790.html)
"Request timed out" on trace route? - 515 - 06-09-2014 08:18 AM
Recently I've been unable to access my school website, which I need to access for registering for class. I've tried on different browsers, turned off firewall/antivirus, and cleared cookies and cache, but it didn't work. I can't connect on either home or school wifi on my laptop, but can connect on my phone and friends' computers. I get the error "Oops! Google Chrome could not connect to inside.pacific.edu Try reloading: inside.Âpacific.Âedu".
I've tried a tracert command, but I don't really know what any of it means. Starting from the 8th hop, it says that the "Request timed out."
Screenshot:
http://i61.tinypic.com/34j6fee.png
Just tried a proxy via hidemyass.com and it works.
Just tried a wired connection and that works too. o_o
I checked on ipchicken and the one i got through wifi was different than the one through ethernet.
I just don't know why they'd blacklist the wifi one because I live on campus and am using the wifi provided by the school.
I'm not super techy so I don't really know what it means, but I did a dns flush and that didn't work. ):
I did the nslookup command prompt and this is what showed up: http://oi58.tinypic.com/izw4fq.jpg. The first one was through wifi and the second two were through ethernet.
I also forgot to mention, but. I can't access anything that's pacific.edu, but I haven't noticed this problem for any other sites.
- Tracy L - 06-09-2014 08:21 AM
Not sure who or what connection you are on but you are never getting beyond your local network! IP addresses in the 10.x.x.x ranges are local network addresses! Either the local final gateway is blocking that URL or some other router is not allowing local traffic to get to the internet! If you are on the school system, ask the IT department what is happening. If you are on youto own system, it has multiple routers that are causing issues!
Yes, a remote proxy or VPN would perhaps get you outside.
ADD:
If you are inside the "Pacific.edu" LAN a DNS lookup will refer back to the schools public IP, since you are already there the lookup does not resolve! You need the Localhost address. Some routers will handle that many won't. Your school is using one that doesn't loopback correctly. Find out the correct internal IP for the website, or try it without the .edu. There is a local name.
- Ty Zang - 06-09-2014 08:31 AM
See what your public IP from the WiFi is compared to the Ethernet by going to http://www.ipchicken.com when connected. I am not sure what subnets they share but if they are different, you will get a different public IP address. It could be that your IP has been blacklisted on their end for some reason.
I would check to see if the IP is different from Ethernet to WIFI. Can you also get to other sites but not that one? A proxy is handling your request for you so if that works but not without it, either your gateway/firewall is blocking the connection or theirs is.
Could be DNS too but traceroute seems to resolve it. See if you can resolve it by opening cmd prompt and typing nslookup inside.pacific.edu. That sounds like an internal portal though that would require a VPN. Just a thought.
- Arnika - 06-09-2014 08:42 AM
When i highly recommend using http://www.vpnpower.net to unblock sites. I've been using them since 4 years.