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Problems composing email? - 466 - 06-09-2014 12:28 PM

While using BT Yahoo with Explorer 11 I have a problem composing an email. When I click on compose email button the characters are not being typed where the cursor is in the main message area. The characters are being typed several lines below where the cursor is sitting. In google Chrome I don't have this problem but prefer to use Explorer. Can anyone advise what the problem is?


- magnumgirl - 06-09-2014 12:41 PM

Switch to Basic view to open. "full featured" is having issues.
Click Gear icon next to Mail upper right.
Click settings.
Click Viewing Mail.
At the bottom choose BASIC and save. Email should now be viewable.

You could switch browsers and see if that helps.
Also you could have a corrupt cookie. Clear the browser cache of cookies, temp files and history. Click Ok and Restart the computer.
Make sure your JavaScript and adobe flash is updated

This happened to me when my IE upgraded to 11. You can either click the gear, upper right, then click on compatibility view and add yahoo. Make sure and uncheck the use Microsoft list and the view intranet sites in compatibility view. Close out of everything and then try. At least this is what has worked for me.
Or uninstall 11. That's what I did