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+--- Thread: Can't install Razer Surround Software? (/thread-163593.html)
Can't install Razer Surround Software? - 186 - 06-12-2014 05:21 PM
so i've downloaded razer synapse, and install it. then i try to install razer surround. but when it gets to the part where it's checking installer requirements, it just automatically close without installing the software. and when i open my razer synapse, it says that i have to connect razer synapse 2.0 enabled devices. and so i did connect my razer kraken, but still it says that i have to connect razer synapse 2.0 enabled devices.so what is the problem? and what should i do?
- Andrew - 06-12-2014 05:30 PM
Try this method
1. Kill Process and retry
2. Kill Process then Uninstall/Re-install and retry
3. UPDATE FIRMWARE
You need to have Framework Razer Synapse 2.0 requires Microsoft .NET Framework 4 to be installed. In preparation for Razer Synapse 2.0, users are encouraged to download and install the .NET Framework 4 through the Microsoft support site at
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17718. This operation may take more than 10 minutes, depending on your internet connection.
See more at: http://www.razerzone.com/synapse-faq#sthash.x6MG4IvL.dpuf
I have tried the following steps above razer synapse 2.0 installed successfully. You may also try like this way.