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+--- Thread: Which Internet/virus software protection are based in the US? (/thread-165650.html)
Which Internet/virus software protection are based in the US? - jandewoody - 06-21-2014 09:28 AM
In the past I have had Norton 360 Internet/virus protection and every time I asked for Tech support, the tech person was out of country. They were hard to understand, bad connections, terrible customer service, left hanging or disconnect/hang ups.
I apologized for not being able to understand their speech and asked for tech person I could understand results in disconnects/ hang ups. My experience with Norton was enough, as they logged in/ rescue me my laptop now has so many problems like RE- installing windows files every time the laptop is booted up.
All Norton password files lost/inaccessible, or being told I did not have those files to begin with. They transfer me to some supposedly supervisor, he verifies my phone number for a call back if disconnected, that happens,I am still waiting after 5 days for that call back. As a result I am trying to locate a internet/virus protection software that their tech support based in our country, US?
- Vic - 06-21-2014 09:38 AM
I hear Webroot, based in Colorado, has all their tech support in the US.