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+--- Forum: Facebook timeline (/forum-16.html)
+--- Thread: The facebook security check.? (/thread-17022.html)
The facebook security check.? - Chris - 11-09-2012 08:55 AM
On facebook, I have been locked out of my account for eleven days due to them requesting that i verify my identity by inputting a security code sent to my phone number. Problem is, They sent it to my OLD phone number linked to a phone that doesn't exist. The old phone was crushed under a chair over a month ago. I thought I had updated my mobile number on facebook but it appears I haven't. Now i cannot get on my facebook. The facebook is still active, my friends can all still see my timeline, comment, and send requests, but I cannot access it at all. I tried to verify my identity by uploading my government issued ID, but the form does not send when i press the send button. Instead, the bars for the information flash grey when I press the send button and nothing else happens. I have been doing this every day for te past eleven days and would really appreciate if someone could tell me how to get around this so I can delete my facebook. After going through this, struggling to find any form of tech support, then having tech support demand my credit card number over the phone so they can bypass security, I am no longer going to use facebook. I still recieve over a hundred notifications a day from my facebook and i want to delete it, but first I have to be able to access it. any advice?
- Daniel - 11-09-2012 09:03 AM
you can Not Bypass it See if it Will let you Change the Mobile Verifcation and put in a Different Number If Not than Please Contact Facebook at the Help Center and Report that you no Longer have access to that Mobile Number
- abraXus - 11-09-2012 09:03 AM
they usually do this to people who break the rules by creating more than one account - did you create more than one account?