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I have a Dell Inspiron m3050 and the left and right keys on the mouse pad have stopped working, how to fix? - Printable Version

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I have a Dell Inspiron m3050 and the left and right keys on the mouse pad have stopped working, how to fix? - Alice-Ellie - 11-27-2012 06:30 AM




- Denis Iswan - 11-27-2012 06:39 AM

Restart your notebook.If no result..
Try to reinstall your touchpad driver.. U can use usb mouse first if u can not move your pointer..
Or you can use this way http://en.community.dell.com/support-forums/laptop/f/3518/t/19264536.aspx

More info http://denisiswan.co.cc or follow me on twitter @denisiswan


- frankg - 11-27-2012 06:39 AM

Need to know what windows you have .


- Dell-Kris K - 11-27-2012 06:39 AM

Hi Alice,
My name is Krishna and I work for the Social Media and Community Team at Dell. As mentioned by Denis, the issue may be related to the touchpad drivers. Try updating it and see if it helps. You can visit the Dell Drivers and Downloads website http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=514508

Also, If you want to email me your service tag and current shipping address, I will have a look at your warranty to see what options we have.

Regards,
Dell-Kris K
Social Media and Community Team
E-mail: Krishna_KRN@Dell.com