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Laptop fell and now has an error code 0xc00000e9, would this be a possible fix? - Printable Version

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Laptop fell and now has an error code 0xc00000e9, would this be a possible fix? - yeah - 01-17-2013 02:37 AM

Basically my laptop is saying that when I dropped it, something inside messed up, my guess is that it's the hard drive, I took apart the laptop and everything was in place including the hard drive, would buying another hard drive and a windows 7 installation cd make it work again? My mom lost the windows 7 installation cd for my laptop, it's a dell Inspiron n5050, so could I just upgrade it with a new hard drive? Also, could someone link me to a place I could buy a 64x bit windows 7 installation cd?


- .Social Suicide - 01-17-2013 02:45 AM

Ermmm..

I would try another HDD, and try to "recover window 7". Note* window 7 Operatin System cost around $100.

So best bet is to put in new HDD to see if your Mother board is carrying a os backup program, that could allow your HDD to self repair OS.

Try installing a SSD in the External slot.


- Dell Inc. - 01-17-2013 02:45 AM

Hello Yeah,

I am from Dell Social Media and Community.

Follow the link below to run a basic hardware test on your system.

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266787

If you get any error code, you can associate it to the list given in the link below.

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=583411&doclang=en&l=en&s=gen&cs=

If all the tests pass, follow the link below to fix the OS issue.

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&l=en&s=dhs&docid=DSN_343119&isLegacy=true
(Change the operating system as per)

If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist.

Dell-Niranjan
Twitter: @NiranjanatDell