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+--- Thread: How to restore Dell laptop to factory settings? (/thread-60491.html)
How to restore Dell laptop to factory settings? - Rahul - 02-12-2013 07:10 PM
How to restore Dell laptop to factory settings
- Gautam - 02-12-2013 07:18 PM
Hi Rahul,
My name is Gautam and I work for the Social Media and Community Team at Dell.
You can follow the instructions mentioned below to restore your system to factory settings.
Note: PC restore will lead to data (pictures, documents, programs, music) loss. Please perform a data backup before proceeding. Please disconnect any external peripherals (printer, scanner or any USB device) as well.
To perform PC restore:-
1.Restart PC, keep tapping 'F8' as soon as the Dell logo appears.
2.Advanced Boot Options menu appears, ‘Repair your Computer' is highlighted, press Enter. (Use the arrow keys to highlight your choice).
3.Windows is loading files screen appears. Wait for it to load.
4.'System Recovery Options' prompt appears. Specify the language and keyboard input that you want, and then click ‘Next’.
5.Log in as a user who has administrative credentials; select the username from the drop-down list, type the password and click OK.
6.'Choose a Recovery Tool Window' appears, select 'Dell Data Safe Restore and Emergency Backup'.
7.The Welcome screen will show 2 options; 'Restore computer and preserve my new or changed files' and 'Select other System Backup and more options'. Select the second option (Select other System Backup and more options) and click 'Next'.
8.The next window shows these options; 'Backup Files and folders' and 'Restore my computer'. Select ‘Restore my computer’.
9.Select the 'Factory Image' and click ‘Next’.
10.The next window shows 2 options; 'Preserve new or changed files before restoring to selected System Backup' and 'Restore without preserving new or changed files'. Select the second option (Restore without preserving new or changed files) and click 'Next'.
11.A prompt appears stating that your computer is about to be restored all data currently on your computer will be deleted and replaced with your selected Full System Backup. If an Emergency File & Folder Backup was created, it will still be saved in the location you selected. Click 'Yes, continue' and click 'Next'.
12.PC restore will initiate. Once done, click 'Restart'.
13.Follow the onscreen instructions to create a user account.
Please reply in case you have any further questions.
Regards
Gautam_H
- Simply RED - 02-12-2013 07:18 PM
Windows 7 PC Restore:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?&docid=DSN_362066&isLegacy=true
- simon - 02-12-2013 07:18 PM
Does it have a recovery partition. it will say as it starts up or in the BIOS. Go on the DELL website with the SERVICE TAG # AND IT WILL TELL YOU.
- Khaleel - 02-12-2013 07:18 PM
If there is recovery disk is available with ur Laptop then do it with that