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+--- Thread: The eject buttons on my laptop( Dell studio 1749) CD/DVD will not work how do I fix it? (/thread-61125.html)
The eject buttons on my laptop( Dell studio 1749) CD/DVD will not work how do I fix it? - christl (nicki) p - 02-15-2013 12:09 AM
It stopped working on time when I reset it and now that I upgraded to Windows 8 it did it again. I cant remember how I fixed it before. I think I had to download something but I can't find out what to do again.
- Wukong - 02-15-2013 12:17 AM
Go to Microsoft, Dell, Windows Club, Ask Leo, or bleeping computer for more detailed advice.
It's a mechanical device, so may be a faulty switch.
Or -
I had an optical drive that would not open, but was making a noise (trying to). It turned out that the tray had moved slightly inside the unit itself(IE, it had a screw loose!) and was being blocked by it's own case.
This is quite possible for you too, especially with a laptop, which gets moved about a lot.
In that case, take it to a shop.
- Dell Inc. - 02-15-2013 12:17 AM
Hello nicki,
My name is Krishna and I work for the Social Media and Community Team at Dell. Try ejecting the drive in the BIOS page and see if that works. Use the <F2> key while booting up to enter the BIOS screen.
If not, try the troubleshooting steps mentioned in the below link.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=125988&doclang=en&l=en&s=dhs
Please Note: The steps are applicable even if your system is running Windows 8
Regards,
Dell-Kris K
Dell Social Media and Communities