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Printer keeps printing blank pages?!!? - Printable Version

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Printer keeps printing blank pages?!!? - Sophie - 02-16-2013 10:50 AM

I have a Dell 965, very old, not mine, my relatives gave it to me. I just got new ink, but It's printing out blank pages!! What should I do? This happens everytime I get new ink, please help!!
I have a magazine due tommorow !! x.x


- WTFmate? - 02-16-2013 10:58 AM

Printers rarely RARELY if ever work.

Even if they're brand new.


- Sam Vee - 02-16-2013 10:58 AM

it's possible the print heads are clogged with old ink. you might be able to get it working with a kit like this.
https://www.ccs-digital.com/dell-print-head-cleaner.asp


- Dell Inc. - 02-16-2013 10:58 AM

Hello Sophie,

I am from Dell Social Media and Community.

Dell does not sell any model called 965 printer.
There are 962, 964, 966, 968 etc.
Below is the list of Dell printers, you can try to verify the type of printer you have and download the users manual from the link.
Users manual will help in troubleshooting and cleaning the printer for better functionality.

http://www.dell.com/support/troubleshooting/us/en/19/ProductSelector/Select/FamilySelection?CategoryPath=all-products%2Fesuprt_printers_main%2Fesuprt_printers&Family=Printer&DisplayCrumbs=Product%2BType%40%2CPrinters%2B%2526%2BImaging%2BSolutions%40%2CPr​inter&rquery=na&sokey=solink

If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist.

Dell-Niranjan