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My computer fell and only turns on sometimes, can anyone tell me what is wrong with it? - Richie - 02-28-2013 10:41 AM
Its a Dell Studio 1558 and most times, whenever I press the power button, the power button light, the charging light and the keyboard lights flash, and it makes a tiny click sound, but wont turn on. Sometimes whenever it does turn on, it only stays on for a few seconds or minutes, and other times up to half an hour, despite its temperature. How do i know what is wrong with it?
- Saad - 02-28-2013 10:46 AM
I cant really tell much, but i guess its the hdd which is either damaged or its connectivity disentangled if everything else i hope is fine...
My desktop behaved such when i messed with its hdd thread...
- Dell Inc. - 02-28-2013 10:47 AM
Hello Richie,
I am from Dell Social Media and Community.
There could be a possible breakage or a loose connectivity.
Follow the link below to run a basic hardware test on your system.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266787
If you get any error code, you can associate it to the list given in the link below.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=583411&doclang=en&l=en&s=gen&cs=
You may follow the link below to find the users manual to remove the hard drive and memory and reinstall it to eliminate any loose connections.
ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_studio_laptop/studio-1558_service%20manual_en-us.pdf
If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist.
Dell-Niranjan
Twitter: @NiranjanatDell
- Chris - 02-28-2013 10:57 AM
Your computer fell and you expect it to be brand new?