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+--- Thread: Hospitality Professionals - Need your inputs on the problems facing this industry!? (/thread-64859.html)
Hospitality Professionals - Need your inputs on the problems facing this industry!? - Sekar - 02-28-2013 11:36 AM
Dear All
I am looking for key insights in the customer loyalty and social media monitoring problems in the Hospitality Industry. I have a few questions to ask (phone or email), could you please respond to this post with your interest please ?
Your help will help us succeed and serve this industry better !
- Ed Atun - 02-28-2013 11:44 AM
Problems:
Too many empty rooms. Tough to keep your employees busy. You don't want to lay them off and risk losing them.
Security. Too many people moving in and out. You have to be welcoming but you have to be protective.
Empty restaurants. Do you really need a full-time restaurant to attract the best guests or could you close it.