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how can I fix my speakers and mic? - Richelle - 03-01-2013 06:12 AM

I am trying to self fix my speaker problem. my speakers and mic quit working about 2 weeks ago . I cant find out why. I think it might be the drivers or sound card. I need to fix it free.and dose anyone know what undocked profile is? I am using a Dell latitude D630, running Windows XP.


- J - 03-01-2013 06:20 AM

umm well try reinstalling the driver if you haven't already also make sure some thing els ant interruption it like a program that takes preterit over every thing els try plugging in head phones i honestly dont no


- Dell Inc. - 03-01-2013 06:20 AM

Hello, I am Nitika from the Dell Social Media outreach team.

By default, the Volume icon is not displayed when you initially installed on your system.

To enable the display of the Volume icon, follow these steps:
1. Click Start, and then click Control Panel.
2. Double-click Sounds and Audio Devices.
3. Click Show volume control on the taskbar.
4. Click OK.
When you have the new desktop features enabled, follow these steps:
1. Click Start, and then click Control Panel.
2. Click Sounds, click Speech, and then click Audio Devices.
3. Click Sounds, and then click Audio Devices.
4. Click Show volume control on the taskbar.
5. Click OK.

If that doesn't work then try this.

Go to "Start".."Control Panel"..."Internet Options"...Click the "Advanced Tab"...scroll down to multimedia and put a check mark in play sounds on websites.

Then go to "Tools"..."Manage Add ons"...and make sure everything is enabled.

Then close Internet Explorer and reopen

or

Go to Start -> Run -> and enter Services.msc
Scroll down to "Windows Audio".
Double click and change the startup type to Automatic

or

You can also try installing the audio driver

http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/latitude-d630?driverId=NN9X1&osCode=WW1&fileId=2940571307

http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/latitude-d630?driverId=XDDDV&osCode=WW1&fileId=2731098137


If in case you do face any challenges in the process, please feel free to contact me directly by sending me an email or by through a reply to this blog.

email:nitika_kukreti@dell.com

We would recommend you do not post your private information on a public forum .

Thanks & Regards
DELL_NITIKA_K
Dell Social Media Responder


- Renee G - 03-01-2013 06:20 AM

Undocked profile is if you've taken it off the dock (I have a docking station).

If you have speakers or a headphone hooked up to the docking station - the docking station is going to be handling the sound. Undocking it is going to change the handling to the laptop itself. *If* everything is working right.