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+-- Forum: Facebook forums (/forum-14.html)
+--- Forum: Facebook apps (/forum-22.html)
+--- Thread: My facebook is showing the wrong icons and not letting me access my messages? (/thread-67325.html)
My facebook is showing the wrong icons and not letting me access my messages? - hannah g - 03-25-2013 08:20 PM
In the past week, my Facebook has been like breaking more and more? I tried to use the application Bit Strips last week, and it wouldn't let me, telling me to keep refreshing my browsers, and it just wouldn't ever work. Now, it's changing all my icons to random photos that I don't recognize, but when I go to my profile, it has the correct profile picture? Also, it keeps making the icons bigger than usual. Also, my messages aren't working, so I can't message anyone, and I can't view any messages. I use Google Chrome if that helps. Can someone help me please? I really just want my Facebook to work normally.
- Lenny - 03-25-2013 08:28 PM
This is because you have a spamming application added on your account.... go remove this application from your apps page....
How do I remove or delete an app from my account?
All the apps you use are listed in the My Apps page of the App Center. Remove an app by hovering over its name or icon and clicking the x that appears on the right.
You can also remove an app from your Account Settings. To do this:
-Click at the top right of any Facebook page and choose Account Settings
-From the menu in the left column, select Apps
-Click the x on the right of any app you'd like to remove
NEXT.... I would like you to download this http://www.malwarebytes.org/ and click on "free download" and then do a FULL SCAN on your computer and remove all threats that it finds.
NEXT..... clear your browsers cookies/ cache/ temporary internet files
Restart your computer.....
Then make sure you have the most current versions of FLASH PLAYER & JAVA
JAVA: https://www.java.com/en/download/index.jsp
FLASH PLAYER: http://get.adobe.com/flashplayer/