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+--- Thread: After re-installation window 7 finger print scanner is not working? (/thread-69040.html)
After re-installation window 7 finger print scanner is not working? - Kanav Randev - 04-28-2013 06:38 AM
i have a dell studio 1737 laptop after i updated my windows vista in to windows 7 it fingerprint scanner stopped working its wifi is working correctly
- wtfman - 04-28-2013 06:46 AM
go to dell.com support site and stick your service tag number to see if there's a driver for fingerprint scanner for windows 7.
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/studio-1737?driverId=29GX6&osCode=W764&fileId=2731110859
- Jon - 04-28-2013 06:49 AM
You're missing the drivers.. Goto Dell's website, click on support, type in your Tag ID or select your make and model. Select Windows 7 and download the drivers for the fingerprint scanner......
Not all Vista drivers are Windows 7 compliant, that's why Dell provides different drivers for those items not working on your laptop at their support site.
- Dean - 04-28-2013 07:05 AM
Did you install the Chipset?
You could download the chipset or just the Fingerprint drivers.
See post below
http://answers.yahoo.com/question/index?qid=20120308184918AAlWL4J
- Dell Inc. - 04-28-2013 07:13 AM
Kanav Randev,
You can click the link below to download the Fingerprint reader driver for Windows 7.
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/studio-1737?driverId=29GX6&osCode=W764&fileId=2731110859
Thank You,
Dell-Jesse L
Dell Social Media and Communities