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+--- Thread: Forgot my yahoo password and I can't reset it! HELP.? (/thread-72024.html)
Forgot my yahoo password and I can't reset it! HELP.? - Chiu. ♥ - 05-08-2013 01:31 PM
I made this new email about 8 days ago for twitter so that I don't get spammed on my real one but the problem is, I forgot the password for it. orz
I'm trying to reset it but I keep on getting this message-
Your password can’t be reset online.
For security reasons, you need contact Yahoo! Customer Care to help you reset your password.
If you used an alias or profile name, we recommend that you try again with the Yahoo! ID associated with the alias. If not, you can contact Customer Care to help reset your Yahoo! password.
WHY DO I KEEP GETTING THIS. OTL
I kept an alternate email but never verified it and when I tried yesterday it was expired and I don't know how to resend it. I'm guessing that I have to log into the new email where I forgot my password. orz
I don't really want to contact yahoo or customer service so, is there any other way to reset my password?
- Trooper63 - 05-08-2013 01:46 PM
This help link will explain in another way what is below. http://help.yahoo.com/kb/index?page=content&id=SLN2047&actp=search&viewlocale=en_US&searchid=1334848614625&locale=en_US&y=PROD_ACCT
The first thing you should try is to click on I CAN'T ACCESS MY ACCOUNT that is located on your sign in screen.
One of your options is " I have a problem with my password". Place a dot in the circle to the left of it .. click on NEXT and follow the prompts...
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You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page. https://edit.yahoo.com/forgot?login
You can use this link for just your password... https://edit.yahoo.com/forgot?stage=fe10…
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
* Your birthday
* Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
* Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you’ll have to provide the following information so we can confirm your identity:
* Your Yahoo! ID
* Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.
If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.
Your last resort is to call 866-562-7219 between 6am and 6pm PST ...use option 2 to have a reset password sent to you. If you do not have an Alternate Email Address to send it to AND you cannot answer the secret questions/answers you are out of luck.