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+--- Thread: Monitor displays distorted picture, Dell Dimension 2400? (/thread-73131.html)
Monitor displays distorted picture, Dell Dimension 2400? - Hank M - 05-12-2013 11:06 AM
Every few hours or so my computer will freeze and displays distorted image of what I was just looking at. This usually happens when I'm browsing the web on Firefox. I don't think this is an overheating problem because the CPU, GPU, Onboard Graphics etc. all seem to be at regular temperature when this occurs. I have to force shutdown the computer and reboot to use it again. As precaution I bought some new thermal paste for the CPU to replace the old dried up. I have purchased a new IDE video card as well.
Here is some links with more information:
Picture of Computer Screen: http://i1090.photobucket.com/albums/i370/giddyhank/IMG_1665_zps950e88f4.jpg
Computer Specs (Dell Dimension 2400): http://support.dell.com/support/edocs/systems/dim2400/en/sm_en/specs.htm
New Video Card: http://www.ebay.ca/itm/New-ATI-Radeon-7500-64MB-PCI-DDR-Video-Graphics-Card-64-bit-VGA-DVI-TV-/190634403234?pt=PCC_Video_TV_Cards&hash=item2c62b225a2
What may be causing this issue? How do I prevent this from happening?
Thanks in Advance!
- Eleo - 05-12-2013 11:21 AM
That's definitely a video card problem. I experienced before having issue with ATI video cards. I replaced them with NVDIA and problem never returned. Sometimes compatibility issue is the problem, may be it's the same with you. It's worth a try. Hope this helps.
- Dell Inc. - 05-12-2013 11:23 AM
Hello Hank,
My name is Krishna and I work for the Social Media and Community Team at Dell. Based on the above symptoms, It's more likely that you have a bad video card. Try running the hardware diagnostics from http://dell.to/dU0fpw and check for any errors.
Also, try the troubleshooting steps mentioned in the link below and see if it helps.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266426
Regards,
Dell-Kris K
Dell Social Media and Communities