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migrate yahoo mail china to yahoo mail us? - Charlie - 06-12-2013 06:19 PM
hi,
I have an email account at yahoo.com.cn and recently received an alert when I logged into the account which told the yahoo china mail service would be shut down and the procedure of migrating to yahoo us. As I was busy doing something else, I didn't do the migration at that time. but now I can not find the info again, could any one tell at where I can find the info?
thanks in advance.
many thanks to Trooper63 and Darcy Fitz provide your answer to the question, especially Trooper63 listed a lot of information on yahoo service. although these info do not directly solve the problem, thanks anyway.
I find the info after spending quite a few time searching the web, the link listed below for reference to people who have same issue as I do.
http://help.yahoo.com/kb/index?page=content&y=PROD_MAIL_ML&locale=en_US&id=SLN14752
on this page, yahoo gives several migration options, the first one is:
Migration options
1. You have the option to migrate to Yahoo! Mail offered by Yahoo! Inc. in the United States. If you would like to use Yahoo! Mail offered by Yahoo! Inc. going forward, please follow these instructions to migrate your account.
but the problem is after clicking the link attached to "follow these instructions to migrate your account.", it redirect to china yahoo mail login page rather than the procedure to migrate to yahoo us as expected, seems the lin
- Trooper63 - 06-12-2013 06:32 PM
The links below provide conflicting stories as to whether you can or cannot change it....you might come up with a different conclusion
Common concerns regarding Yahoo! Account domain extensions
http://help.yahoo.com/kb/index?page=content&id=SLN2153&locale=en_US&y=PROD_ACCT%20%20(this%20answer%20from%20Alex%20G....Yahoo%20staff)
http://help.yahoo.com/kb/index?page=content&id=SLN3099&actp=search&viewlocale=en_US&searchid=1360761623540&locale=en_US&y=PROD_ACCT
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There might be some validity as to losing a China account and if this happens and the above links do not help....contact Yahoo
To chat with a live Yahoo rep....
Classic mail: http://help.yahoo.com/l/us/yahoo/mail/cl…
NEW version http://help.yahoo.com/l/us/yahoo/mail/ym…
This link is good for Australia, UK and India.....and ACCOUNTS and CONTACT list problems.
NOTE: Yahoo chat is not always available. You can submit various problems through this link.. http://help.yahoo.com/l/us/yahoo/ysm/ts/…
++++++++++++++++++++++++++++++
You can now contact Customer Care on Twitter.... twitter.com
Enter YAHOO CUSTOMER CARE in the search box
+++++++++++++++++++++++++++
Yahoo customer service telephone no 866-562-7219 or 408-349-3300.
This number....1-855-837-9965 ...was accessed on 1/30/13 and they answered almost immediately...go figure..
Customer care for UK & Ireland..
http://help.yahoo.com/l/uk/yahoo/mail/or...
Yahoo customer service telephone no 0870-352-2000
In addition...if needed....try below...something should work
If you need technical help contact customer care at:
Yahoo! Mail Technical Help Form
http://help.yahoo.com/l/us/yahoo/mail/ya...
Yahoo! Customer Service
866-562-7219
408-349-3300
408.349.1572
- Darcy Fitz - 06-12-2013 06:38 PM
If you have not yet migrated your China Yahoo! Mail account to either Yahoo! Inc. or Alibaba, or would like to learn more about the available options, please visit the China Yahoo! Mail Help site to learn more. You can find that site at:
http://help.cn.yahoo.com/property_pmail.html