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My Facebook account is temporarily locked? - Printable Version

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My Facebook account is temporarily locked? - Jin - 08-10-2013 10:36 PM

My Facebook account is temporarily locked. It doesn't recognize the device I'm using, but..... it's impossible. Because I have been using my laptop for 3 years, and I always used the same laptop to log in my account.

On the other hand, it asks my date of birth as a security question. So I used my real birthday, but it also didn't work. In fact, I wouldn't use a fake birthday on my Facebook account.

I have no choice. I even have Facebook password. This seems like someone sets me up..lol

What am I supposed to do? I need my account back. And I need your HELP!!

Thanks.


- abraXus - 08-10-2013 10:46 PM

maybe you broke on of the other rules... did you read the rules when you signed up? here is a basic list of the rules

http://abrax.us/Facebook/LockedSuspended.php

often times it's not even your own fault, other than not understanding that you clicked on something malicious that hacked your account

maybe you liked a page that was connected to a malicious app that you gave permission to, or maybe you got tricked into installing a browser extension that is posting as you

read this links to help you find the issue

http://abrax.us/Facebook/RemoveExtension.php
http://abrax.us/Facebook/RemoveMaliciousApp.php

these problems are common if you use your device to steal music, or if you use torrents


- cookie_monster - 08-10-2013 10:49 PM

Report it. There should be an option if you want your security code sent to you cell phone or email. There should also be an option if you want to reset your password. If someone tampered with your account they can clear your browsers on your facebook witch wont let you on anymore because it wont recognize the device. Now if you have a cell phone and or email then it should be easy to get into facebook again.