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+--- Thread: someone has used my e mail to send to all my contacts? (/thread-84425.html)
someone has used my e mail to send to all my contacts? - eve - 11-09-2013 04:45 AM
i have had a request for money to all my contact list
- Kittysue - 11-09-2013 04:55 AM
You have been hacked
Change your password immediately then
Fill out a Mail Restore form ASAP http://help.yahoo.com/l/us/yahoo/mail/classic/mail_restore.html you only have 48 hours to restore lost mail if any mail is missing
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contacts/restore/ab_restore.html if your contacts are missing
Also do all of the following to protect your privacy and identity
- From your Inbox click on the Gear icon in the upper right (next to where it says Hi, Yourname) then > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to the hacker’s address. Normally the hackers will have your incoming mail forwarded to them
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, phone, ask friends to help, etc -- to inform them that your account was hacked and not to send any money
- if you used your same email username and password for ANY other site, you need to immediately change the passwords on ALL of those accounts. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your emails contained ANY financial information (Paypal receipts, online banking statement, credit card bills, et) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus
You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam