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+--- Thread: how do i get yahoo to put back all my emails? i have been broken hacked and all my elails deleted!!!! HELP? (/thread-90313.html)
how do i get yahoo to put back all my emails? i have been broken hacked and all my elails deleted!!!! HELP? - Nic - 12-15-2013 09:43 PM
my email address send everyone in my contacts a spam email and then deleted all my emails??? how can this happen??? I need to get them back how do I do this or is it all gone???
- River Song - 12-15-2013 09:54 PM
Change your password by signing in on this link
https://login.yahoo.com/config/login?.done=https%3A%2F%2Fedit.yahoo.com%2Fconfig%2Fchange_pw%3F.scrumb%3D0%26.done%3D
Yahoo can restore lost emails within 48 hours but cannot guarantee success.
http://help.yahoo.com/kb/index?y=PROD_MAIL_ML&locale=en_US&page=content&id=SLN2552&impressions=true
This form is for restoring lost emails
http://help.yahoo.com/l/us/yahoo/mail/ymail/restore.html
This Help page tells you what to check for when your account sends spam
http://help.yahoo.com/kb/index?page=content&id=SLN3417&actp=search&viewlocale=en_US&searchid=1360391630461&locale=en_US&y=PROD_MAIL_ML
- K 3 N $ ! - 12-15-2013 10:07 PM
Maybe contact Yahoo support?
Also:
River Song, I love your profile pic, my fellow Whovian!
- Kittysue - 12-15-2013 10:14 PM
After changing your password
Fill out a Mail Restore form ASAP http://help.yahoo.com/l/us/yahoo/mail/classic/mail_restore.html you only have 48 hours to restore lost mail
Fill out a Contacts Restore http://help.yahoo.com/l/us/yahoo/contacts/restore/ab_restore.html
Also do ALL of the following right away to protect your identity and finances
- Go to Options > Mail Options > POP & Forwarding to make sure your emails are not all being forwarded to someone else's address
- make sure the alternate email address is still yours and you have a security question and answer set
- until you get your Contacts back find some other way to reach them - Facebook, twitter, text, etc -- to inform them that your account was hacked. They will be getting an email from the scammer claiming to be you needing to borrow money for some emergency
- if you used your same username and password for ANY other site, you need to immediately change all of those accounts. Unfortunately 80% of people use the same username and password for everything. Hackers know this and once they know your email login they'll try those same details on Facebook, Paypal, Twitter, Linkedin, Amazon, EBay, every major bank and credit card company, etc to try and hack those accounts as well
- if your Inbox, sent mail or folders contained ANY financial information (Paypal receipts, online banking statement, credit card bills, etc) you need to IMMEDIATELY inform these institutions. You will have to freeze your bank and credit card accounts and get new account numbers and cards sent to you. Set up a new email address to change your Paypal account. These hackers will go through all of your emails to see if there is anything they can use to steal your money and identity
- also consider filing a fraud alert with the credit bureaus -- read the FTC website http://www.ftc.gov/bcp/edu/microsites/idtheft/consumers/compromised.html
You didn't get an email recently that looked like it was from Yahoo asking you to verify or update your account, or that your account had exceeded its limits, or that there was suspcious activity did you? That was not from Yahoo, that was a phishing scam