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+--- Thread: Anyone have problems with Straight Talk deactivating your phone constantly? (/thread-94099.html)
Anyone have problems with Straight Talk deactivating your phone constantly? - T - 01-08-2014 11:24 AM
Hi all! Not wanting to get back into a contract just yet, I decided to go with the Straight Talk deal. I knew that it's a 3rd party company that piggy-backs off Verizon, and that the service probably wouldn't be exactly award-winning, but shouldn't I at least have constant access when I have paid? Several times now, my phone has been deactivated. Each time, I have to wait on hold for quite some time, then go through the entire story yet again to have the service restored. Today my job tried contacted me for HOURS with a critical issue, and wound up having to call my emergency contacts, who wound up driving to my home (as they couldn't reach me either!). All because my phone was wrongly deactivated - again.
After this event with my job today, I'm not sure I'll renew once this month is over. I'm anxious to hear about the experiences of others with this company. Thanks!
- Nimika - 01-08-2014 11:29 AM
Haven't really had a problem with that, but I know that if you don't get a service card in time, and your service expires, your phone is "deactivated" and you have to either call them to fix it, or go online to take care of it. Either way, my condolences.