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+-- Forum: Facebook forums (/forum-14.html)
+--- Forum: General facebook and life forums (/forum-25.html)
+--- Thread: Why I didn't recieve an email from facebook to reset my password? (/thread-94509.html)
Why I didn't recieve an email from facebook to reset my password? - Irish Apolinario - 01-10-2014 11:57 PM
- Jack - 01-10-2014 11:58 PM
cause facebook sucks
- Luckyplane496 - 01-11-2014 12:00 AM
Check your spam folder. It might be in there
- Rachel - 01-11-2014 12:02 AM
If you requested a new password but didn't receive your password reset email:
1.Check the spam or junk mail folder in your email account.
2.Check all of the email accounts and mobile numbers connected to your Facebook account. When you request a password reset, you'll see a list of the email addresses and mobile numbers confirmed on your account. You'll have the option to send the password reset email to some or all of these accounts. Note: For security reasons, parts of the email addresses and phone numbers will be hidden (ex: fxxxxxxk@fxxxxxxk.com, xxxxxxx5555).
3.Try to reset your password again.
https://www.facebook.com/login/identify?ctx=recover
4.If you still don't receive the email after requesting another password reset, wait 24 hours and try again.
NOTE: If you’re still not receiving your password reset email after the trying the four steps above, contact your Internet Service Provider (ex: Comcast) to make sure they’re not blocking email traffic coming from Facebook.
- OnlineBiz - 01-11-2014 12:10 AM
It's possible that it entered your spam folder but you can always request another password reset on facebook if you have to ad check the email.