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+--- Thread: Why wont my internet work? (/thread-96508.html)
Why wont my internet work? - Normality - 02-18-2014 10:04 PM
So where i live they dont have cell reception nor do i have a phone and all we have for net is comcast cable but for somereason my internet throu comcast wont work, i really need to check my email but i havnt been able to get online anyone have an idea why? Ive tried everything
I like how noone quistoned how i wrote this...
- Perrie - 02-18-2014 10:10 PM
Wow.
- Nathan - 02-18-2014 10:21 PM
The odds are against you, give up
- Robert - 02-18-2014 10:27 PM
Sounds like you need to call customer service for Comcast.
- Scharf - 02-18-2014 10:40 PM
Call comcast to check their end is up first please.
If they're up, get a spyware malwarey program because this is what causes this. Specifically, what those things do is turn on a proxy mode for internet so your computer is looking for a server to dial through to get to the internet, when that server doesn't exist, thus nothing works.
- Geek Squad - 02-18-2014 10:56 PM
Hey Normality, this could be a few things but I'll try my best to point you in the correct direction based on the information you provided.
Step 1: Connect you computer directly to the modem.
Step 2: Make sure the lights on the modem are all on.
(If the internet isn't working yet continue)
Step 3: Replace the ethernet cable with a known working one.
Step 4: Power cycle your cable modem (Unplug it then plug it back in.
(If the internet isn't working yet continue)
Step 5: Release then Renew your IP address.
http://in.answers.yahoo.com/question/index?qid=20091216184607AApn9qr
(If the internet isn't working yet continue)
Step 6: Replace the modem.
(If the internet isn't working yet continue)
Step 7: Reinstall the drivers for the LAN card.
(If the internet isn't working yet continue)
Step 8: Replace LAN card.
(If the internet isn't working yet continue)
Step 9: You might need to have your network checked by a local service provider.
Agent Jeremy D
Badge 32326
Cadet
Geek Squad Social Media Team
2/5/2014