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+-- Forum: Facebook forums (/forum-14.html)
+--- Forum: Facebook profile (/forum-15.html)
+--- Thread: Facebook problem please help? (/thread-97387.html)
Facebook problem please help? - Phillip Gonzalez - 02-19-2014 12:26 PM
One day I tried logging into my Facebook and it said I was entering the wrong password. So when I tried to reset the password it said someone may have hacked your account or is logged in and supposedly I have to provide an id. Yet I dont have one.. there has to be another way to get ny Facebook back.. someone please help!!!!
- abraXus - 02-19-2014 12:28 PM
if providing an ID is the only option they give you, then no, there is no other option
perhaps they suspect you have broken the rules by creating more than one account, lying about your name or age, or adding people you dont know in real life - that's usually why they do this, not because you were "hacked"
if you cannot provide an ID to prove that you are who you claim to be, then you lose your account, that simple
- Geek Squad - 02-19-2014 12:31 PM
Facebook requires you to provide a photo id because they want to make sure it is your account. If you do not have a photo ID, you may be able to use a school ID or another type of photo ID. Most of the time you can get a photo ID from your local DMV for a small fee if you do not have one.
For more information on Facebook's ID policy, visit below:
https://www.facebook.com/help/www/203305893040179?sr=1&sid=0S8Hh7OZFNxpkSNmI
Agent Kate B
Badge 30870
Covert Quality Assurance Agent | Geek Squad Online Support
Geek Squad Social Media Team
12/02/2013
- Jack - 02-19-2014 12:41 PM
Dear it's really big problem as you blocked. you can verified your account on photo's verifies. Bu it's so hard. Because you face some photos to your friend that you know if you get wrong answer you don't recovery your facebook account. i
- Antu - 02-19-2014 12:43 PM
maybe blocked your account.