Can ebay send you a copy of a message that you sent?
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04-15-2014, 12:54 AM
Post: #1
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Can ebay send you a copy of a message that you sent?
I rang up ebay because I had a problem with a buyer, ebay then said that I sent an email to this buyer when i clearly didn't because it isn't in my sent emails. Could I ask ebay to send me a copy of this email?
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04-15-2014, 12:58 AM
Post: #2
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yes if you didn't send it then tell them you want to see it because you didn't send it and it's not in your sent messages
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04-15-2014, 01:03 AM
Post: #3
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You should make sure your Yahoo account wasn't hacked. This will allow you to state to eBay that your account is secure.
Check if your account is set to save sent emails. Automatically save sent messages - https://help.yahoo.com/kb/mail/automatic...n3394.html How to tell if your account was hacked - https://help.yahoo.com/kb/SLN2090.html?impressions=true What to check when securing an account that has recently been compromised - https://help.yahoo.com/kb/mail/SLN3516.h...sions=true Here's a link on restoring your emails, contacts, and other settings - https://help.yahoo.com/kb/mail/SLN2160.h...sions=true |
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04-15-2014, 01:14 AM
Post: #4
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yes they would be able to trace the sent email on ebay
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