I can't open godaddy and my blog at safari. Help NEED!?
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10-01-2012, 09:14 PM
Post: #1
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I can't open godaddy and my blog at safari. Help NEED!?
I tried to visit my wordpress blogs AsianWesternRomance since last night, but it always failed to open my wordpress blogs. So does godaddy. Since the other site like yahoo are working fine, I decided to wait for a while and try again later.
12 hours later, I tried to visit my blog and godaddy again, they still can't be open. The msg shows "safari can't open-help-anchor:ibrw1071" because Mac OS X doesn't recognize internet addresses starting with "open-help-anchor:" Since I can't contact godaddy by phone since I am traveling in Asian right now, I try to ask the question through its tech help forum. However, it shows the same msg when I try to visit Godaddy! I am not sure is it the problem from my end or go godaddy hosting. Can anyone help me? Can anyone check godaddy hosting or my blogs to see if it works from the U.S.A.? (now I am traveling in Asian) one of my blog is "AsianWesternRomance.com" and another one which is brand new, I just start to work on "1jutebag.com" Has any one faced the same problem before and how did you solve it? Please help me! Thank you very much! Note: I am not sure if this info helps... I was not able to visit facebook twitter ever since I arrived China because the Chinese government block those sites, however, my wordpress blogs and godaddy works fine then. Now I can't open my wordpress blog with godaddy.com after I did the regular mac software updated the first time after I arrive China, while yahoo seen still works fine. Thank you so much, Steve... I am not a computer person. To be honest to you, I don't very understand your answer...You said both sites are easily accessible. Is that means someone break into my site? I am afraid it's too difficult for me to the problem myself. If so, could you tell me which kind of service I can use to solve the problems? Thank you, Smelly Cat. The questions is, my blogs worked fine in the first two weeks I arrive here. Now not only none of them work, but also I can show godaddy as well. Are you say Chinese block me to view my blog and godaddy only from my laptop or IP? If so, how can I unblock it? Thank you very much for your help Ads |
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10-01-2012, 09:22 PM
Post: #2
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I checked both site via Google Chrome and they came up with no problem. They also had no problem in Internet Explorer. There was also no problem with bring up GoDaddy in either of those browsers.
I then did both a ping and a trace route to see if there where any anomalies. Both sites exist and are easily accessible from the several different points in the US. You might want to try doing a trace route from where you are to your site as well as a remote internet based location to see if you find any other international problems or if it is, as I suspect, a problem in your area. Hope that helped Ads |
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10-01-2012, 09:22 PM
Post: #3
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Your sites come up for me as well.
If you're in China, good chance your sites are blocked on the China side. |
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10-01-2012, 09:22 PM
Post: #4
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I extremely recommend utilizing a VPN provider to conceal your identity. Just google "vpnmaster" for most reliable vpn provider.
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10-01-2012, 09:22 PM
Post: #5
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Jian,
I'm sorry you're having trouble accessing the sites. It is difficult to properly diagnose the issue without running the appropriate tests. The previous answers are great ones and it's possible that certain countries may restrict access to certain IP addresses. To be sure, you can always run a traceroute to your site like Ask Steve did and see where it times out. http://x.co/nD2E You can also send that over to us so we can take a deeper look and help you troubleshoot. http://x.co/SeeSupport Please let us know how else we can help. We're available 24/7. Respectfully, Luis Go Daddy Social Media Team |
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