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Need to clean my computer BAD?! Any ideas? Or is this the right CD to wipe hard drive and reinstall ?? dell?
01-16-2013, 09:52 AM
Post: #3
 
Hello, My name is Vijay and I work for Dell Social Media Team.

Here are the steps to restore it back to factory settings:

1. Make sure that data from all drives is backed up in any other computer. (If you want to save the data)
2. Restart system and keep on tapping F8 when Dell logo appears.
3. Select Repair your Computer and on next windows click on next.
4. Select Dell data safe local & emergency backup.
5. Select 2nd option "Select other system backup & more options" and click on next.
6. Select "restore my computer" and click on next.
7. Select factory image and click on next.
8. Select 2nd option "Restore without preserving new or changed files." and click on next.
9. Select Yes, Continue and click on next.

Once the process is gets to 100% then system will restart.

Select "Ask me later" and it will reach desktop.

It should resolve the issue.

Please note that this PC Restore will only work if you did not formatted your hard drive using a windows disk.

Feel free to reply on this blog.

Thanks & Regards,
Dell_Vijay_D
Dell Social Media Responder
http://www.dell.co.in/support
http://www.facebook.com/dellindia
http://twitter.com/dellcares
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Messages In This Thread
[] - Chris Ancor - 01-16-2013, 09:46 AM
[] - Dell_Vijay_D - 01-16-2013 09:52 AM

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